Updated:  November 25, 2023

iPhone & iPad

This guide will help you configure Mail, Contacts, and Calendars on your iPhone or iPad to access your email, address book, and calendar services.

Email configuration

To configure your email account on Apple Mail, you need to use the POP or IMAP protocols for receiving messages and SMTP for sending. (Selecting IMAP is highly recommended)

  • Open Settings;
  • Choose from the list Mail;
  • Click on Accounts, then on Add account and select Other;
  • Choose Add Mail Account.

A window will open on the screen. Enter the following information:

  • Name: name displayed in the sender field;
  • Email: email address to be configured;
  • Password: the password of the email account;
  • Description: a description to be assigned to the email account.

Once these fields alle filled in, click Next and complete the rest of the items relating to the email server:

  • Choose whether to use IMAP or POP (IMAP is recommended)
  • Incoming server - Host name: imap.usaboxmail.com or pop.usaboxmail.com;
  • Outgoing mail server - Host name: smtp.usaboxmail.com;
  • Username and Password: enter your email address and password as username for both the incoming and outgoing mail server (even if it is indicated as an optional field, enter it anyway)

Confirm the settings entered by clicking on Next. Finally, select Mail and Note in the following window and click on Save.

After completing these steps, the Apple Mail client should begin to download the messages of the configured account. if not, double check that you haven't made any typos in any of the fields.

Please Note:
If you have a USA Boxmail Basic plan, the below options won't work for you.
You will need to upgrade to a USA Boxmail Professional or Enterprise plan to access the directory and calendar sharing services.

Address book configuration

To synchronize and share address books, follow the steps below:

  • Open Settings;
  • Select Contacts;
  • Click on Accounts, then on Add account and select Other;
  • Click on Add CardDAV account.

A window will pop up on the screen. You must enter the data relating the account to be configured and the server address to connect to, as shown below:

  • Server: dav.usaboxmail.com/SOGo/dav/[email address];
  • Username: your email address;
  • Password: your password;
  • Description: the name to be given to the resource.

After filling in the fields, click Next.

When this procedure is completed, the screen window will close and the account will appear in the list of various user accounts available in your iOS. By opening the Contacts section in the side menu, you will find the contacts previously added under 'Groups'.

Calendar configuration

To synchronize and share the address books, follow the steps below:

  • Open Settings;
  • Select Calendar;
  • Click on Accounts, then on Add account and select Other;
  • Click on Add CalDAV account.

A window will pop up on your screen. You must enter the data related to the account to be configured and the server address to connect to.

  • Server: dav.usaboxmail.com/SOGo/dav/[account email address];
  • Username: your email address;
  • Password: your password;
  • Description: give a name to the resource.

After filling in the fields click on Next. Finally, check Calendars and Reminders, and confirm your settings by clicking Save.

After completing this procedure, the screen window will close and the account will appear in the list of user accounts available. By opening the Calendar app, you can find the section relating to the added account with personal calendars inside.